Shipping & Returns
Once your order is shipped you will receive an automated email to let you know its on its way. Sometimes your order will be split i.e. arrive in multiple deliveries. This is especially common if you have ordered some apparel items that will be printed to order, or if we send your order from multiple warehouse locations. The automated shipment email will list what items have been shipped at that time.
We use EMS, Thai Post, DHL and Kerry to send items out. We will select the best option based on your location and order size.
Orders received by 12pm will be shipped same day.
If you would like to return your product please include a note so we can identify who the return is from, include as much info as you can - we can lookup your details from your order number. If you are exchanging a size please include the size you would like to change to.
Cerberus Strength Thailand will happily exchange a product, if it is new and in original undamaged packaging. We do not offer refunds.